6.1 We accept returns and exchanges within [timeframe, e.g., 14 days] from the date of delivery, provided the product is unused, in original packaging, and with all tags attached.6.2 To initiate a return, contact us at [support email address] with your order details.6.3 Refunds are processed to the original payment method within [timeframe, e.g., 5-7 business days] after receiving the returned product.6.4 Lalalegs reserves the right to deny returns that do not meet the above conditions.6.5 Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrectly delivered.